Frequently asked questions

Shipping costs

The shipping costs are calculated by weight. They are depending on how heavy your order is and where it is shipped to. So it is not easy to list the exact shipping costs for your specific order. 

The absolute maximum shipping costs are 15,10€ but usually, the free shipping order value is exceeded and those heavy orders ship free!

Country minimum shipping cost free shipping minimum order value
Austria 0,80€ 50 €
European Union 0,90€ 50€
United States 1,80€ 75€
Canada
1,80€
75€
Australia
1,80€
75€
Rest of the world
1,80€
75€

 

If you want to know how much the amount in Euro listed in the table above is in your country's currency, please ask Google (f.e. 0,80 EUR in USD) as the exact amount varies each day. 

Processing Time

The processing time is the time I need to print, cut and package your order. Although I try to keep all items in stock to keep the processing time low there are some listings not ready to ship.

Current processing time is about 1-2 weeks, possibly less.

Shipping time

The shipping time is the time your order needs to get to you after I have dropped it off at my local post office. This time I cannot influence in any way. 

The shipping times listed below are estimates provided by the Austrian post. However, in certain cases, the shipping can take longer than listed.

Country estimated shipping time
Austria next business day
United States

Standard: 10 - 20 business days

Priority: 3-7 business days

European Union

Standard: 5 - 10 business days

Priority: 2 - 4 business days

Rest of the world

Standard: 10 - 20 business days

Priority: 3-7 business days

 

If your country is not explicitly listed in the table above, please visit the website of the Austrian Post for further information. 

Tracking

If you live in the United States I strongly advise ordering with tracking.

If you use the tracked shipping, please note that a signature will be required upon delivery of your order. Tracked shipping includes the priority option. For estimated shipping times please refer to the table above.

Order Cancellations

You can ask for order cancellation, please contact me in this case asap via email - just reply to the order confirmation you got. 

I will not cancel orders once they have been shipped. 

Returns and Exchanges

If you are for any reason not happy with your product, please contact me via email. You can return it at your own cost and I will refund you the paid amount, excluding shipping cost. Digital items cannot be returned due to the kind of product. Returned products have to be in their original condition and packaging.

Reasons which void the return policy:

  • Sticker sheets are cut or torn in pieces
  • Stickers have been used
  • You have written on the sticker sheets
  • Item is a digital download.
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